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Email etiquette tips: 2010 roundup

Grammar, spelling, punctuation Avoid sending email with errors. Read it aloud before sending, and use spell check. Is the tone friendly yet professional? Be polite. Email forwarding Remove ... more

Email vs phone: netiquette tip

We receive emails from customers, clients and co-workers everyday soliciting advice or requesting information. Sometimes the email is concise, a clearly stated question that is simple and to ... more

Chain letters: a netiquette tip

Why you should not forward chain letters We’ve all received email chain letters – urgent alerts that warn us of computer viruses, money making opportunities, and often, cases ... more

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