How to use business reply mail and customer comment cards
Most unsatisfied customers never complain. It’s easier for them to just move on to your competitor. So how can you really know what your customers think? Ask! Customer ... more
The Trevellyan.biz Blog
Email vs phone: netiquette tip
We receive emails from customers, clients and co-workers everyday soliciting advice or requesting information. Sometimes the email is concise, a clearly stated question that is simple and to ... more
Backup basics
If you store information on a computer, you need backups. All electronic data is at some risk of loss or destruction, whether through equipment failure, user error, malicious ... more
Chain letters: a netiquette tip
Why you should not forward chain letters We’ve all received email chain letters – urgent alerts that warn us of computer viruses, money making opportunities, and often, cases ... more
Defining A Link Style Within Multiple Divs
Sometimes it’s simplest to define a link style by specifying that style for an entire div within. Then, anytime you create a link within that div, it automatically ... more
Link styles: how to create multiple link styles using CSS
As a general rule, it is easiest for the user to get acclimated to your site when all links look the same – same color, same size, underlined ... more
Div content rotation using JavaScript
Our designer needed a way to rotate the contents of a specific div on a web page. The content to be rotated would include text and images in ... more
How to specify a CSS link style within a div using CSS
Do you need to format a link style within a div in your CSS style sheet? Let’s say you’ve designed your site to have a white background and ... more
Reply to all: a netiquette tip
Email communications are important. When you deal professionally with email, you and your company will have an important competitive edge. Additionally, by educating employees, you protect your company ... more
LinkedIn: 13 tips for optimizing your profile
1. Include a personal photo There are fake profiles on LinkedIn, so you want to show that you are real. Logos or pet photos are not worthy alternatives ... more